My online scheduling is done via MassageBook.

Cancellation Policy
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

24 hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment. 
Missed appointments, or cancelation with less than 24 hour notice will be charged for the appointment.

Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the full session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

Illness and an Abundance of Caution
I am proactive about keeping my practice healthy for all. If you have any symptoms of illness let's reschedule your appointment, to be on the safe side.  Let's continue to take care of each other, and stay home when we are not feeling well. Thank you.